Where are you located?
We are currently located in Raleigh, NC although we don't have a retail location yet. We offer pickup options in Raleigh and Durham.
I placed an order for pick-up, how will I know where to meet?
I will send an email for those who placed pick up orders with additional details.
None of the pickup times work for me, what can I do?
Please ensure you’re able to make the pickup time you select. If you’re unable to make a pickup time, choose the shipping option.
Do you ship?
Yes, currently only shipping within the U.S.
When do shipments go out?
Orders are shipped out on Wednesdays and Saturdays.
How long do the cookies stay fresh?
Due to the soft-baked nature of these cookies, they stay fresh for a long period of time. They will be stay fresh at room temperature for up to 5-7 days. Additionally, they can be frozen for up to several months. To be honest, they usually don't last that long though and tend to be eaten fairly quickly!
How are they packaged?
All cookies are individually packaged in resealable, tight cellophane bags to help preserve freshness.
How big are they?
All cookies range between 4.0oz-5.0oz. Cookies with a filling will be on the larger side of that, closer to 5.0oz.
Should I heat them up?
Yes! These are great at room temperature but UNREAL once heated up for 10-15 seconds in the microwave or for 3-5 minutes in the oven at 350 degrees.
Do you have vegan or gluten-free options?
Not yet but I am currently developing some vegan and gluten free flavors! Hope to have some soon :)
Do you sell in bulk?
Yes, send me an email in the Contact Us form and I will happily work with you on any bulk or wholesale orders.
What is the minimum requirement for custom orders?
The minimum quantity for custom orders is a dozen.